For peninsular shipments in Spanish territory:
If the purchase does not reach 89€ you will be charged 6€ for shipping costs. For the rest of the destinations, transport fees will be applied depending on the shipping address.
For shipments outside mainland Spain, the delivery time is between 3 and 5 working days for shipments to the European Community, and between 6 and 15 working days for other destinations.
Our goal is you to be completely satisfied and buy back at grapemenswear.com. Therefore, the return costs are FREE.
Request the return by email to email@example.com within a period of no more than 7 working days following the date of receipt of the product, indicating the following information:
Products must be returned:
Otherwise, the return may be denied.
GRAPE will coordinate the collection of the garment in the address specified by the customer. Only GRAPE-managed returns will be accepted.
For size changes, you must deliver your garment to the messenger when the correct size is delivered.
In case you want a refund and not a change of size, you will receive the amount in the same way that you made the payment.
No refunds will be accepted.
If you are from Barcelona, you can come to our office in Ronda Universitat 9 floor 4 by appointment and make the change there. To do so, send us an email at firstname.lastname@example.org indicating the time and day you want to come and you will receive our confirmation. We will not accept any requests for which you have not previously requested an appointment.